Customer Testimonials
Dan , Michael, Luke , and Kyle were all amazing. Made the buying experience easy. I will definitely return
This is our third vehicle purchased, the past two have been with Mark Triplett and he’s gone above and beyond to help us out with all of our needs/wants. Great customer service by all.
Everyone went Above and beyond. I hate buying cars in the past but always a nice experience at this dealership. This dealership is the way to go
Luke and Mark have been so kind in helping me buy my car as a travel nurse it is very difficult to be a resident of Florida needing an AWD car not being able to get it back to that state for registration quickly. Luke and Mark are helping me work through all the complex paperwork of ensuring my vehicle is registered and legal and my new Nissan Rogue is amazing. I have had a top notch experience with this dealer!
Very friendly, easy going folks. No pressure during the buying process of our 2021 Rogue. All paperwork was in order, and the experience was seamless. This is definitely the place to go for all things Nissan!!
Healthy and warm inviting environment. Mr. Reginald Boot was very open to help me find my dream vehicle. Since arrival until departure, overall was very patient and open to me meet my need.
Everyone was very nice and talked to me about the car that I was interested in, not only my husband. They were also great with my kids during the whole process!
Always a great experience
Staff is very professional and kind and go above what's required. Definitely makes me want to trade my other car for a Nissan. I've had bad experiences taking my other car for service but at Bill Korum's Puyallup Nissan it's been a great experience each time. Thanks for being awesome.
prior visits for me have been disappointing .. I decided to give it another try and I was truly impressed by the quality of service that I received a special thank you to Trevor!!!!! Do to his quality service I will be back.
Recall for hood latch
Great work and communication. Very friendly staff.
I love the pull in service bay which protects customers from the weather. Complementary coffee, water and hot chocolate! Comfortable chairs in waiting area with TV. Family room for those with kids. Best of all, friendly staff.
I just happened to be in the showroom picking up floor mats and ran into Kelly from Service. I told him about a small recall on my new Pathfinder and he took it upon himself to have the part ordered, me called when it came in and the appointment booked asap. He is always so great to work with! He is prompt, helpful and friendly. Our Pathfinder is our second purchase with Nissan, but definitely not our last.
Boaz is our sales guy and he help us a lot with our purchase made it easy with our approval, Brian the finance is a very nice guy informing us about our rate and assured us that is the final approval not like or experience with other dealer. Over all very nice and kind people! Will definitely go back to this dealer.
The staff there was very courteous and I can't wait to buy by GTR from them.
I am always very satisfied with my service.
As always, I was very pleased with the service I received.
I recently purchased a 2022 Nissan Sentra from you and Reginald Boot was fantastic! He replied to my online request for information within 30 min of my asking and set up an appt to view the car an hour later and had it parked out front when I got there. The paperwork took no time at all and I was on my way in my new car! Reginald and the team were amazing and I look forward to working with you in the future! Thank you for a great experience! Gordon and Tawnia Dillon
I recently purchased a 2022 Nissan Sentra from you and Reginald Boot was fantastic! He replied to my online request for information within 30 min of my asking and set up an appt to view the car an hour later and had it parked out front when I got there. The paperwork took no time at all and I was on my way in my new car! Reginald and the team were amazing and I look forward to working with you in the future! Thank you for a great experience! Gordon and Tawnia Dillon
Steve was amazing. Made the process simple and seamless. Very honest and straight forward. No hidden fees. I recommend Steve to anyone. Definitely recommend go check this guy out.
Great customer service thanks Steve and Ken Smith
It was a pleasant experience with wifi and free goodies 😊 excellent mr.Justin.
Steve has sold me 3 cars now and has taken care of my family and I for years. He’s amazing at his job and I love my new 2021 Nissan Kicks.
Great place to have your car worked on,but a little spendy.
The employees there took the time to go over options with me. Denise in particular was very helpful, allowing me to drive a vehicle before making a decision, although there was a waiting list to buy. When the truck did arrive, I was only able to make it out there later in the evening. But she took the time to sit with me and set up my phone, and walk me through the different functions of the truck. I was so impressed with the customer service here - I'll definitely be coming back!
Blake was polite, very thorough, explained everything. I have always had very good service over the past 13 years.
Had the best experience at Bill Korum's Puyallup Nissan. Worked with Dan Renard who was absolutely amazing, super friendly and very helpful. Drove 161 miles north from the Portland Oregon area because they had the best prices. Purchased a beautiful 2022 Frontier truck and I am absolutely happy. Highly recommend if you live in the beautiful PNW and are looking for a new car.
Dylan made my experience at Nissan very easy and comfortable! I could tell he cares about his customers and wants to help them find something they love, which is exactly what he spent time doing with me!
I brought a check to closer close to closing and nobody told me all but one exit was blocked. I had to go back in to ask how to exit dealership. 😳
I was in and out....from the start of the deal to signing the deal...and in between get the run down of the features of the vehicle...all within 1 hour and 20 minutes....blew my mind. No pressure, no back and forth; just an honest deal. HIGHLY recommend. Ask for Mark Triplett!
Friendly, helpful, low pressure saddle with knowledgeable staff. Denise was a pressure to work with, honest if she didn't know the answer and quick to find out the information I needed.
This is by far the best dealership I have ever dealt with. They sold me my Frontier at MSRP price. My salesman Rocky and his sales manager Brent were awesome! They helped me order my truck and get it as soon as possible. They always had my best intrest in mind.
They made my trade-in advance possible!!!
I was told 2.5 hours to complete work. Took 3 to 3.5 hours. It worked out for me though.
Fantastic experience throughout the entire process.
Sales man Andrew was amazing threw him loops and he was quick to answer and handle problems or with answers
Our experience with Mark Triplett was nothing short of excellent. He is honest, informative, professional and kind. Easiest car buying experience we've ever had.
Dan was my sales representative...he made things alot easier compared to when I bought my first car he walked me through using the new technology in my car. He is very polite, professional, answered all my questions. I highly consider Bill korums at Puyallup Nissan for your next car purchase
All Climate Heating & Air Conditioning has been working with Ciera Lopez in the commercial sales department for many years now. We highly recommend her. Thank you Ciera!!
It was great!
DYLAN was super great! Not pushy and we didn't feel rushed. He was very thorough with the details of our new car as well. We bought a 2021 Nissan Kicks! Dylan is a good kid and if you are looking for a car go see him!-Tony and Mary Jaynes
Daniel Renard is very helpful and professional, easy to work with . He’s the best salesperson in my previous experience.
The best NISSAN dealership in whole NW. Very transparent and customer friendly approach. Mark is an excellent sales representative, he is very responsive and provided great service in overall vehicle buying process.
Our salesman, Jimmy, was courteous, professional, and extremely helpful. Could not have had a better experience.
The team was amazing. It was the fastest sale experience I’ve ever had
If you are like us and don’t like to go car shopping, this place is a must! Ask for Jimmy. This was the best experience and we dislike shopping for cars. He gave us the keys to test drive and left us alone. He was there for any questions we had but let us be. When we decided to purchase the vehicle, the entire team took great care of us. Everyone was so polite and seemed genuinely excited about their job. This place will be the first stop in the future. Remember, ask for Jimmy.
Amazing. Got a fantastic car and the customer service was incredible!
Long time returning costumer. Referring many family and friends over the years. From the sales team to the finance department A+excellent experience …but today I want to give a huge thank you to Jessi. She works quietly behind the scenes. I don’t want her talent, tenacity and hard work to go unnoticed. In a recent situation she went above and beyond to my defense in a 3rd party transaction and was able to get me the most favorable outcome. Thank you Jessi and team @Puyallup Nissan Job well done!
Mr. boot was amazing and I would definitely want to go three him again to buy another car in the future.
The Service Department was professional and great at communicating.
I bought my first car with Roque and his customer service was exceptional! I appreciated all of his insight and transparency. He really cared that I had a great experience and made sure I understood everything. 10/10 recommend Roque!!
Service Department was Great! Kelly was helpful and very professional. Will definitely be bringing my car back for any service needs.
The service guys there are exceptionally nice and polite. Very much appreciated.
Dropped it off because I was getting two system malfunction warnings. They lent me a car to have in the meantime. They were able to diagnose it and fix it that day, and all covered under warranty. All the people I spoke with in the shop were professional and polite and easy to work with.
Everything was great!
I knew what truck I wanted and Dan made it happen! Easily the best car buying experience I’ve ever had. Without a doubt I recommend you give Dan a call for your next Nissan! Thanks to the whole Nissan team down there for getting the Frontier Pro4X to me the same day it was delivered!
Had a good car buying experience. My salesperson (Roque Perez) was great and let me look at the car on my own and do a test drive while I was getting an oil change done on my 2016 Pathfinder. He told me about the updates to the 2022 model compared to my old Pathfinder. Then the dealer let me take the car on an extended test drive so I could show my wife the car at our house. That was what sealed the deal. She was able to see it, sit in it and evaluate it without pressure or our kids causing ...
THANK YOU Puyallup Nissan for giving my van an oil change. And Customer service. I will be back. Other dealerships should take note, especially when a customer is spending thousands for a new or used vehicle. No customer should have to sweat a simple service like a oil change. Thank you for putting my mind at ease!
I'm handicapped, and don't care for the system of not having appointments. There was a lady in the waiting room not wearing a mask. There should be oversight. Otherwise, nice people work there. Especially like Dan.
I was referred to Nissan by a family friend. I can say they are best in the business from what i experienced!! I was amazed by there customer service. Easy to talk to, very helpful, friendly, kind, and caring. This team goes above and beyond for there customers. They work very hard, and, listen to your wants and needs. A lot of there staff members have worked there for 10 plus years. That alone speaks volume. If your looking to buy a car in the future, Nissan Puyallup is the place to go hands down. They are good honest people. They ...
Well, my experience was exceptionally awesome. Very nice Sales gentleman, nice nice car n very friendly payment terms arrangements.
Rocky was probably one of the most helpful and best person for me to buy my first car. He was great and will definitely be back!
Everything went great. The service didn't take very long.
Just leased my third car...love my new Rogue and love my salesperson, Steve Grill. Always receive excellent attention!
Where do I even begin? Let’s start in the service department. I brought my car in for an oil change and a diagnostic of a noise. Kelly got me checked in and explained everything great! Worst news comes… “it’s your transmission”. UGH! Kelly was cool, calm, and collected and gave me all my options. Unfortunately, I am a travel nurse and HAD to be on the road the next day. So I asked about trading my car in. Kelly went over to the sales department and explained everything to Mark while I drove down to the dealership. Mark ...
I originally made an online inquiry regarding the 2021 Sentra that (then) in stock. Brian Paul reached out to me via text and email but I was unable to make it in on the days he would be there. He recommended I ask for Dan Renard or Mark Tripplet so when I arrived, I asked for either of them to the nice gentlemen at the waiting at the front and found out it was Mark. From start to finish, he made the experience great! He was straight to the point but friendly and made the experience for me so much easier. ...
They were very attentive and timely with providing service to me - they did an excellent job.
Kyle was up front and honest about wait time. And was extremely thorough on communicating with me along the way about the repairs
Dan arranged to hold a Leaf for me until I could come up from Portland to get it. He was informative and friendly, and did a complete walk through of the car that was very helpful given how different it is from a normal gas car. We might even travel up again to get our next car!
Bought a Murano and it was a very enjoyable experience.
Great customer service. Fast, and friendly. Will definitely be coming back.
Thanks for quick oil, rotate service and safety check. Good now for my road trip.
Kyle was excellent in customer service. He told me the car would be ready at approx 9 am and it was so! I appreciated this. Kyle should be a lead in customer service, definitely. Kyle also recommended a 15,000 mi tune up and quoted the cost. I did not have time on that day but made a date for later in the month of August to get it done.
Everything went wonderful. Kelly was friendly, professional, and trustworthy. He did an excellent job. Karen was amazing and very helpful.
From the moment I drove up to the service bay, I was greeted in a timely manner, understandably you were very busy. Kyle was my service advisor and was cheerful and welcoming. He explained everything very clearly and also mentioned a couple recommendations for my car, which I did have done. The wait was a bit longer than average but Kyle was upfront about the possibility of that. Overall, the service, the professional, happy disposition of Kyle and the great communication, in turn made it a pleasant experience. Thank you!
My second new car, third transaction with Dan Reynard. I have nothing but good to say about this dealership. Dan even came in for me on his day off so I wouldn’t lose out on the car that I wanted, demand is so high right now it’s crazy! Everyone there that I have dealt with is polite and professional and I’ve never felt any pressure like it used to be buying a car. I give them all 5/5 ⭐️ I love my new Rogue!!!
I just wanted to share my experience I had in the service department with Kyle A. This guy went above and beyond to make sure my car was in and out when I needed it. He made sure I had a loaner car waiting for me when I dropped my car off, which is huge. I had a budget I needed to stay under and I needed quite a few things done with my car and he made it all work out somehow. I'm just super happy with my experience and with customer care like that it really makes ...
I completed my oil change and asked them to look at a speaker I was having trouble with. They completed the service and ordered the speaker. They kept me up to date and part of the process.
Steve Grill was the best salesman we have ever worked with.
I came in for an oil change but had noticed a "click" when I let up on the accelerator. The tech who worked on my car test drove the car and found the problem and was able to fix it.
Very professional excellent customer service
My wife and I purchased our new Sentra here and we were pleased with our experience. Rocky was of great assistance in our car shopping experience. Not only was he extensive in his ability to show everything to us, but it was a plus that he also speaks Spanish, as my wife is a native Spanish speaker. I recommend this Nissan if you are in the market for one!
Kyle was great, had a delay with shipping and the holiday but that was not his fault nor the dealership very thrilled with the work you guys did
Steve Grill was great as all our dealings with him. Enjoyed talking to Bill for a few min
Super polite and attentive service professionals. This is the first time ive had my car here and they impress you with the quality of feeling like you come to the right place.
Service department was excellent. Serviced my Armada and washed it.
You have lifelong repeat customers with my family because of the incredible customer service from Roque, the finance department, and the service department, not to mention the ease with which we leased both Nissan Rogues.
